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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Margaret Larlham

Margaret Larlham

August 21, 2025

5  out of  5
rating by Margaret Larlham
"This morning we met with Delmi at Alex Peterson-Cross State Farm officein San Diego to inquire about the process of submitting a car accident report. Struggling with online procedures and instruction we decided to visit the office and consult with Delmi in person. She stopped the work she was doing and dedicated the next 45 minutes, generously guiding us through the process. She downloaded photographs from my iPhone to be attached to my report. Her calmness and warm personality assisted considerably in assuring me that everything was in order, explaining the possible outcomes that may apply. She is most professional, informed, efficient, and exceptionally caring towards her clients."
We responded:
"Thank you so much, Margaret, in taking the time to leave us a review and for the 5 stars! We are so grateful you had that experience with Delmi and we will make sure to celebrate her! We will do our best to continue to provide you an excellent experience with your insurance needs! Thank you again! "
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Silver Palander

August 20, 2025

5  out of  5
rating by Silver Palander
"I worked with Alex to get life insurance for myself and my two kids, and the experience was excellent. He helped us set up a Kids 20-Year Pay plan, explained everything clearly, and made the process simple. What I appreciated most is that he wasn’t pushy at all—he gave me the information I needed, answered my questions, and made me feel completely comfortable throughout. I highly recommend Alex if you’re looking for someone who’s professional, knowledgeable, and easy to work with!"
We responded:
"Thank you so much, Silver, for taking the time to leave us a review and for your kind words! And 5 stars- wow! Thank you for trusting our office with your life insurance needs- we look forward in continuing to assist you and your family! "
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Trout Warrior

August 1, 2025

5  out of  5
rating by Trout Warrior
"My first time getting car insurance, the team took the time walk me through the whole process! Very patient and helpful, would absolutely recommend."
We responded:
"Thank you so much for taking the time to leave us a review and for the 5 stars 🌟! We are grateful to have been able to assist you with your auto insurance and look forward in continuing to assist you with your insurance needs! "
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Doc agent

August 1, 2025

5  out of  5
rating by Doc agent
"The team showed great consideration and thoughtfulness helping with my questions. Excellent work."
We responded:
"Thank you so much for taking the time to leave us a review and for your kind words regarding our team! We look forward in continuing to assist you with your insurance needs! Thank you again!"
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Gregory Buckles

July 24, 2025

5  out of  5
rating by Gregory Buckles
"Alex Peterson-Cross, Delmi Granados, and all the representatives at this agency are excellent. They are knowledgeable, friendly and always provide outstanding service to all their clients."
We responded:
"Thank you so much for taking the time to leave us a review and for your kind words! We will do our best to continue providing you with outstanding customer service! Thank you for allowing us to assist you with your insurance needs! "
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Sebastian Flores

July 1, 2025

5  out of  5
rating by Sebastian Flores
"Alex and his team are great to work with."
We responded:
"Thank you so much, Sebastian, for taking the time to leave us a review and for your kind words! We appreciate being able to work with you!"
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Hardastin

July 1, 2025

5  out of  5
rating by Hardastin
"Super friendly and helpful!!"
We responded:
"Thank you so much for taking the time to leave a review and for your kind words! We will do our best to continue to provide excellent customer service!!"
Profile photo of Kelly Hermann

Kelly Hermann

June 30, 2025

5  out of  5
rating by Kelly Hermann
"Alex is amazing he is honest and and I always looking out for the customer best interests not his own , I will always recommend him p.s if he can't help you he knows someone who can"
We responded:
"Thank you so much, Kelly, for taking the time to leave us a review and for your kind words! It has been an absolute pleasure helping you and your family! We look forward to assisting you with your insurance needs for years to come! "
Profile photo of Lawrence P.

Lawrence P.

June 27, 2025

5  out of  5
rating by Lawrence P.
"I’ve been a customer of State Farm for a long time. Alex and team are quick to respond and always helpful. Excellent customer service!"
We responded:
"Thank you so much for taking the time in leaving us a review and for your kind words! We appreciate being able to assist you with your insurance needs many years and look forward to continue for years to come! Thank you again!"
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Adele Roberts

June 21, 2025

5  out of  5
rating by Adele Roberts
"Alex is amazing! He made the insurance process easy and stress-free. Super knowledgeable, responsive, and genuinely cares about his clients. I highly recommend if you're looking for great service and coverage!"
We responded:
"Thank you so much, Adele, for your kind words and taking the time to leave us a review! We hope we can continue to provide you with excellent customer service with your insurance needs for years to come! Thank you again 😀"
Profile photo of Sophia Sadis

Sophia Sadis

May 16, 2025

5  out of  5
rating by Sophia Sadis
"Scott was so great with how personable and warm he was the second you met him!"
We responded:
"Thank you so much, Sophia, for taking the time to leave us a review and for your kind words about Scott! We totally agree with you and will make sure to celebrate him! 🥳 🎉 🎊 "
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Jaime Nicholson

May 15, 2025

5  out of  5
rating by Jaime Nicholson
"Excellent customer service!"
We responded:
"Thank you so much, Jaime, for taking the time to leave us a review and for your kind words! We hope we can continue to exceed your expectations! Thank you again!"
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Halant Hernandez

May 14, 2025

5  out of  5
rating by Halant Hernandez
"Scott was great! Always so attentive and nice!"
We responded:
"Thank you so much for taking the time in leaving us a review and for your kind words regarding Scott's service. We will make sure to celebrate Scott!! 🥳 "
Profile photo of Jackson Elders

Jackson Elders

April 30, 2025

5  out of  5
rating by Jackson Elders
"Alex was one of the nicest people I've met. He is so considerate to my family and others. I like being around him, definitely recommend."
We responded:
"Thank you so much, Jackson, for taking the time to leave us a review and for your very kind words! Alex is grateful to know you and your family!"
Profile photo of Adam Talman

Adam Talman

April 25, 2025

5  out of  5
rating by Adam Talman
"I had an outstanding experience working with Alex and his team at State Farm. Alex went above and beyond — not only providing high-level insights into how life insurance works, but also offering options thoughtfully tailored to my financial goals, age, and the season of life I’m in. His approach was incredibly consultative and collaborative, making the entire process feel personalized and transparent. If you’re looking for an expert who will truly exceed your expectations, Alex is the agent you can trust to guide you with professionalism, care, and deep expertise"
We responded:
"Thank you so much, Adam, for taking the time to leave us a review and for your very kind words! It has been Alex's absolute pleasure to be able to help you and your family find the right coverage for your needs! Thank you again!"
Profile photo of Kat Hin

Kat Hin

April 8, 2025

5  out of  5
rating by Kat Hin
"I’ve had state farm for over a year now. Easiest insurance experience I’ve dealt with. Angela was very helpful and answered all of my questions. She even checked back in to make sure I got my questions answered. We need more people like her! Thank you guys for always helping me out when I need it!"
We responded:
"Thank you so much, Kat, for taking the time to leave us a review and for your kind words! We are lucky to have Angela on our team and will make sure to celebrate her! We look forward in helping you with your future insurance needs!"
Profile photo of Michael Merrow

Michael Merrow

April 8, 2025

5  out of  5
rating by Michael Merrow
"Alex and Team are amazing! Their customer service sets them apart from other local agents. When our prior agent let us down (again), I found Alex on Google and gave him a call. So happy I did! Swapping agents was a breeze. Alex helped us update all of our policies, gave us some great options, and even saved us a few bucks. We are so happy to have Alex as our go-to local State Farm agent."
We responded:
"Thank you so much, Michael, for taking the time to leave us a review and for your kind words! It has been an absolute pleasure being able to assist you and your family! We look forward to helping you for years to come!"
Profile photo of Jacqueline Elders

Jacqueline Elders

March 19, 2025

5  out of  5
rating by Jacqueline Elders
"If I could give Alex more than five stars, I absolutely would! He is the most generous, thoughtful, and attentive person—not just to his clients, but to everyone lucky enough to know him. A true gentleman in every sense, Alex goes above and beyond to provide outstanding service! He supported me and my family through some of our most challenging moments, and he did it all with ease and patience. Honestly, words don’t do justice to how great Alex is—can we clone him, please?! 🙌✨ *Edits* There are clones of him..shout out to his team Molly & Brady."
We responded:
"Wow, Jacqueline! Thank you so much for your very kind words and the time you took to leave Alex and team and review! Alex is blown away by your review and very grateful for you! We look forward in continuing to assist you for many years to come!"
Profile photo of Erin F

Erin F

March 18, 2025

5  out of  5
rating by Erin F
"Working with Alex is a breeze! His attention to detail gets the job done in the most efficient and cost effective way!"
We responded:
"Thank you so much, Erin, for taking the time to leave us a review! Alex is super grateful for your kind words! We look forward in continuing to assist you with your insurance needs!"
Profile photo of Matthew Hebert

Matthew Hebert

March 18, 2025

5  out of  5
rating by Matthew Hebert
"Alex is a great guy to work with. A real Straight shooter who knows his stuff! I wish the star ratings went higher! Go cubs!!!"
We responded:
"Thank you so much, Matt, for taking the time to leave us a review. Alex is super grateful for your kind words! And wow- we wish the star ratings went higher, too! "
Profile photo of Justinna Kukla

Justinna Kukla

March 10, 2025

5  out of  5
rating by Justinna Kukla
"Molly and Alex are great! They are proactive and helpful, and they always explain things in a way that’s easy to understand."
We responded:
"Thank you so much, Justinna, for taking the time to leave a review and for your kind words! We are grateful we are able to assist you with your insurance needs! "
Profile photo of Jesus Toro

Jesus Toro

February 17, 2025

5  out of  5
rating by Jesus Toro
"Angela was such a great help ! 😆"
We responded:
"Thank you so much for taking the time to leave us a review for your kind words regarding Angela! We will be sure to celebrate her!"
Profile photo of Nancy Solorio

Nancy Solorio

February 12, 2025

5  out of  5
rating by Nancy Solorio
"Excellent customer service from Angela!"
We responded:
"Thank you so much, Nancy, for taking the time to leave us a 5-star review! And thank you for your kind words about Angela and her great service! We will make sure to celebrate her!"
Profile photo of Stephanie Chavez

Stephanie Chavez

February 8, 2025

5  out of  5
rating by Stephanie Chavez
"Angela helped me out, GREAT customer service!"
We responded:
"Thank you so much, Stephanie, for taking the time to leave us a review and for the 5 Stars! We will make sure to celebrate Angela!"
Profile photo of Dominga Carrillo

Dominga Carrillo

February 2, 2025

5  out of  5
rating by Dominga Carrillo
"Angela had great customer service !"
We responded:
"Thank you so much, Domingo, in taking the time to leave us a review and for your kind words for Angela! We will make sure to celebrate her! 🥳 🎉 "