State Farm® Insurance Agent Alex Peterson-Cross

"Alex is wonderful! I'm only recently starting to take control of my finances and "attempt" to take it all in. Alex was so patient and took his time to explain the different policy options and i'm sure repeat himself multiple times when it came to questions. I know I'm in safe hands with his team and take comfort in knowing I can always reach out questions or concerns in the future. Thank you, Alex!"

"Grace Probst of this State Farm office was exceptionally helpful in a phone conversation with my wife Shirley earlier today. Much appreciation from Mike and Shirley Reymer"

"I was recently referred to Alex Peterson-Cross to get additional life insurance. Alex is top notch! He knows his stuff and very patiently explained to me all of my options, explaining the pros and cons, enabling me to make the best decision for my family. I wish I would have gone to him years ago! If you need anything life insurance related go see Alex!"

"Alex’s Office and his team are amazing. They’re always prompt, helpful, and deliver every time. They make great recommendations and truly look out for their customers. Highly recommend this State Farm office!"

"After my car accident all the dealings I had with this office and with the clams dept. were very professional and helpful. Each time I came to the office Grace assisted me with my concerns. She is very kind, professional and knowledgable. What ever anxiety I had going in was gone when I walked out the door. Two thumbs up for Grace! Nancy Paige"

"Alex and the team are great! They’re very caring and are always there when you need anything."

"Alex Peterson-Cross State Farm provides a personal experience that feels like small company attention with the security of corporate backing. We have home owners insurance with them. Fortunately, we have never submitted a claim, but for 26 years they have been communicative and responsive. When I asked for a meeting to explore options, I got a prompt in-person meeting. They spent a good amount of time exploring options with me and explaining terms and plans. I felt very welcome and not rushed. We feel secure with this company and especially with this agent. Anecdotally, I know a senior who lives in a trailer park and had tornado damage. She had State Farm Insurance. Her damages were repaired far before her neighbors completed their claims."

"Alex and his team are very attentive to my insurance needs. They are incredibly responsive and efficient!"

"I have been with State Farm Insurance for over three years, and my experience has been consistently excellent. Delmi Granados, a great representative of State Farm Insurance, has been absolutely outstanding in every interaction, from quick questions to very complex situations. She is highly professional, passionate, easy to reach, and genuinely polite. Delmi consistently goes above and beyond to resolve issues and make the process smooth. I truly enjoy working with her and greatly appreciate her dedication. Delmi is one of the kindest and most dependable professionals I have worked with, and I highly recommend her for exceptional customer service recognition. Alex Peterson always keeps me informed in advance about policy updates and also takes the time to acknowledge major U.S. and family holidays with handwritten notes - a rare and thoughtful gesture in today’s digital world. Truly appreciated."

"Great customer service!!!"

"Alex is always there when I have a question - and he always has a helpful answer. Highly recommend Alex and his team."

"Alex has taken care of my car insurance for several years and I am very happy with his service. He is honest and seems to really care about my individual needs."

"All of the employees here are really friendly and helpful. When I call they know who I am and resolve my concerns quickly."

"Alex and his professional staff have been the best Insurance providers that we have ever had. Their customer service goes above and beyond. Thank you. Joe and Betty Templeton."

"Alex always keeps in touch when there’s a change in my policy whether it’s good news or bad."

"I recently had the pleasure of switching my home and auto insurance to State Farm office of Alex Peterson Cross. Fantastic group of professional people. Kiri did a fantastic job helping me obtain the right amount of coverage and Alex went over and beyond to help me. Stop by and meet them. I'm glad I did!"

"The best State Farm office !!!"

"Answered any questions we have promptly keep us informed of any new policy changes very courteous and friendly whenever we stop by office for advice excellent communicators best agent we’ve had feel free to call us if you want further info"

"Alex Peterson-Cross is a great Insurance Agent. He and his staff take time to help you find the best and most affordable coverage for you. I would recommend him for your Insurance needs."

"Great professional expertise and advice from Alex Cross and entire staff. Personable, friendly and helpful."

"Alex and his team are knowledgeable, responsive and helpful. I had a claim last year with State Farm, and Alex 'went to bat' for me with corporate on the claim details, and kept us informed of progress."

"Grace was very knowledgeable, helpful & efficient. I had very little idea of how to navigate the process & she was able to teach me what I needed to know to best decide what works for me. There couldn’t have been a better person to work with."

"I cannot recommend Alex Peterson-Cross - State Farm Insurance Agent highly enough. After years of feeling confused and overwhelmed by the insurance process, dealing with them has been a breath of fresh air. I initially reached out because my policies were up for renewal, and the quotes I was getting online were a labyrinth of fine print and confusing coverage levels. From the very first conversation, Alex was different.He didn't just try to sell me a policy; he took the time to truly understand my unique situation, my home, my business, my family's needs, and my concerns for the future. Here’s what sets him and his team them apart: 1. Unmatched Expertise and Clarity: Alex has an incredible ability to demystify insurance.He patiently explained the nuances of different policies, breaking down complex terms into plain English. I never felt rushed, and they answered every single one of my "silly" questions with respect and clarity. For the first time, I felt like I truly understood what I was paying for and why. 2. They Are a True Advocate, Not Just a Salesperson: This is the most important part Alex works for me, not the insurance companies. He and his team shopped the market on my behalf, and instead of pushing the cheapest option, they presented me with several choices, clearly outlining the pros and cons of each. He genuinely sought the best value and coverage for my specific needs, not just the best commission. 3. Personalized Service That Goes Above and Beyond: The level of personal attention is something I thought was a thing of the past.Alex is incredibly responsive, proactive, and detail-oriented. When I had a small claim, they guided me through the entire process, advocated for me with the insurer, and ensured everything was handled smoothly and fairly. It turned a potentially stressful event into a manageable one. 4. Tangible Results: Thanks to their diligence, I now have a comprehensive insurance portfolio that I am confident in. Remarkably, they also managed to secure me better coverage than I had before at a significantly lower premium, saving me a substantial amount of money each year. In a world of automated quotes and impersonal service, Alex provides immense value through their knowledge, dedication, and client-first approach. He and his team have earned my trust completely and have become an indispensable part of my financial and personal safety net. If you are looking for an insurance agent who will treat your needs with care, integrity, and expert knowledge, look no further. You will be in the best possible hands."

"I was referred to Alex after my previous life insurance lapsed due to not updating my payment information with a new credit card. My previous agent failed to reach out to me and I lost 3 years of progress on my plan. Alex made me immediately feel comfortable that it was about finding what’s right for me and my unique situation. He does a great job of breaking down the benefits and downsides of each plan and helped me find the right plan for my needs. He was quick to respond and personally very attentive and patient. It’s very nice to actually feel like I can trust the person who is handling my life insurance."

"Update: In the past few years this office has caused me more confusion than necessary. Communication is inconsistent and I'm likely not receiving the discounts I'm entitled to. For a period of time drivers were inaccurate assigned to cars despite my clear instructions as to who drives what. Previous review: I've been with state farm since I got my first license at age 16 in 1991! Transferred my account to San Diego in 1996. The agency I use has sold two times and every time I get amazing service! Quick response times and very friendly since day one"