State Farm® Insurance Agent Alex Peterson-Cross

"All of the employees here are really friendly and helpful. When I call they know who I am and resolve my concerns quickly."

"Alex and his professional staff have been the best Insurance providers that we have ever had. Their customer service goes above and beyond. Thank you. Joe and Betty Templeton."

"Alex always keeps in touch when there’s a change in my policy whether it’s good news or bad."

"I recently had the pleasure of switching my home and auto insurance to State Farm office of Alex Peterson Cross. Fantastic group of professional people. Kiri did a fantastic job helping me obtain the right amount of coverage and Alex went over and beyond to help me. Stop by and meet them. I'm glad I did!"

"The best State Farm office !!!"

"Answered any questions we have promptly keep us informed of any new policy changes very courteous and friendly whenever we stop by office for advice excellent communicators best agent we’ve had feel free to call us if you want further info"

"Alex Peterson-Cross is a great Insurance Agent. He and his staff take time to help you find the best and most affordable coverage for you. I would recommend him for your Insurance needs."

"Great professional expertise and advice from Alex Cross and entire staff. Personable, friendly and helpful."

"Alex and his team are knowledgeable, responsive and helpful. I had a claim last year with State Farm, and Alex 'went to bat' for me with corporate on the claim details, and kept us informed of progress."

"Grace was very knowledgeable, helpful & efficient. I had very little idea of how to navigate the process & she was able to teach me what I needed to know to best decide what works for me. There couldn’t have been a better person to work with."

"I cannot recommend Alex Peterson-Cross - State Farm Insurance Agent highly enough. After years of feeling confused and overwhelmed by the insurance process, dealing with them has been a breath of fresh air. I initially reached out because my policies were up for renewal, and the quotes I was getting online were a labyrinth of fine print and confusing coverage levels. From the very first conversation, Alex was different.He didn't just try to sell me a policy; he took the time to truly understand my unique situation, my home, my business, my family's needs, and my concerns for the future. Here’s what sets him and his team them apart: 1. Unmatched Expertise and Clarity: Alex has an incredible ability to demystify insurance.He patiently explained the nuances of different policies, breaking down complex terms into plain English. I never felt rushed, and they answered every single one of my "silly" questions with respect and clarity. For the first time, I felt like I truly understood what I was paying for and why. 2. They Are a True Advocate, Not Just a Salesperson: This is the most important part Alex works for me, not the insurance companies. He and his team shopped the market on my behalf, and instead of pushing the cheapest option, they presented me with several choices, clearly outlining the pros and cons of each. He genuinely sought the best value and coverage for my specific needs, not just the best commission. 3. Personalized Service That Goes Above and Beyond: The level of personal attention is something I thought was a thing of the past.Alex is incredibly responsive, proactive, and detail-oriented. When I had a small claim, they guided me through the entire process, advocated for me with the insurer, and ensured everything was handled smoothly and fairly. It turned a potentially stressful event into a manageable one. 4. Tangible Results: Thanks to their diligence, I now have a comprehensive insurance portfolio that I am confident in. Remarkably, they also managed to secure me better coverage than I had before at a significantly lower premium, saving me a substantial amount of money each year. In a world of automated quotes and impersonal service, Alex provides immense value through their knowledge, dedication, and client-first approach. He and his team have earned my trust completely and have become an indispensable part of my financial and personal safety net. If you are looking for an insurance agent who will treat your needs with care, integrity, and expert knowledge, look no further. You will be in the best possible hands."

"I was referred to Alex after my previous life insurance lapsed due to not updating my payment information with a new credit card. My previous agent failed to reach out to me and I lost 3 years of progress on my plan. Alex made me immediately feel comfortable that it was about finding what’s right for me and my unique situation. He does a great job of breaking down the benefits and downsides of each plan and helped me find the right plan for my needs. He was quick to respond and personally very attentive and patient. It’s very nice to actually feel like I can trust the person who is handling my life insurance."

"Update: In the past few years this office has caused me more confusion than necessary. Communication is inconsistent and I'm likely not receiving the discounts I'm entitled to. For a period of time drivers were inaccurate assigned to cars despite my clear instructions as to who drives what. Previous review: I've been with state farm since I got my first license at age 16 in 1991! Transferred my account to San Diego in 1996. The agency I use has sold two times and every time I get amazing service! Quick response times and very friendly since day one"

"Responsive and helpful. A great agent."

"This morning we met with Delmi at Alex Peterson-Cross State Farm officein San Diego to inquire about the process of submitting a car accident report. Struggling with online procedures and instruction we decided to visit the office and consult with Delmi in person. She stopped the work she was doing and dedicated the next 45 minutes, generously guiding us through the process. She downloaded photographs from my iPhone to be attached to my report. Her calmness and warm personality assisted considerably in assuring me that everything was in order, explaining the possible outcomes that may apply. She is most professional, informed, efficient, and exceptionally caring towards her clients."

"I worked with Alex to get life insurance for myself and my two kids, and the experience was excellent. He helped us set up a Kids 20-Year Pay plan, explained everything clearly, and made the process simple. What I appreciated most is that he wasn’t pushy at all—he gave me the information I needed, answered my questions, and made me feel completely comfortable throughout. I highly recommend Alex if you’re looking for someone who’s professional, knowledgeable, and easy to work with!"

"My first time getting car insurance, the team took the time walk me through the whole process! Very patient and helpful, would absolutely recommend."

"The team showed great consideration and thoughtfulness helping with my questions. Excellent work."

"Alex Peterson-Cross, Delmi Granados, and all the representatives at this agency are excellent. They are knowledgeable, friendly and always provide outstanding service to all their clients."

"Alex and his team are great to work with."

"Super friendly and helpful!!"

"Alex is amazing he is honest and and I always looking out for the customer best interests not his own , I will always recommend him p.s if he can't help you he knows someone who can"

"I’ve been a customer of State Farm for a long time. Alex and team are quick to respond and always helpful. Excellent customer service!"

"Alex is amazing! He made the insurance process easy and stress-free. Super knowledgeable, responsive, and genuinely cares about his clients. I highly recommend if you're looking for great service and coverage!"

"Scott was so great with how personable and warm he was the second you met him!"